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Privacy notice

Your information, handled with care.

Who is responsible

EZDGLOBAL LTD, trading as Dailyhug, is responsible for the personal information described here. Contact [email protected] for privacy questions or requests.

EZDGLOBAL LTD · Company number 17363663
Registered in England and Wales.
Registered office: 102 Rookery Court, 80 Ruckholt Road, Mainyard Studios Office C05 Suite G1268, London, United Kingdom, E10 5FA

What we receive

If you email us, we receive your email address, the name you provide, your message and attachments. Website delivery and security services may process IP addresses, request times, requested URLs and browser information. The catalogue site has no customer account, checkout or newsletter form.

Why we use it

We use correspondence to answer enquiries and resolve requests. Our legal basis is our legitimate interest in providing support, or taking steps at your request before a contract where relevant. Security processing helps keep the website available and prevent misuse. Records may also be retained where necessary to meet a legal obligation or handle a legal claim.

Service providers

Cloudflare hosts and delivers this website and routes messages sent to our domain. Those messages are delivered to our Proton-hosted support mailbox. These providers process information to supply their services; their infrastructure may involve processing outside the UK. Applicable safeguards and provider arrangements must be considered when information is transferred internationally.

Keeping information

We keep enquiry information for as long as reasonably needed to answer the request and deal with related follow-up, disputes or legal obligations. The relevant purpose, sensitivity and any statutory requirements determine retention. We do not promise a deletion period for provider security records that we do not control.

Your choices and rights

Depending on the circumstances, you can request access, correction, erasure, restriction or portability, and object to processing based on legitimate interests. Contact us using the address above. We may need to verify your identity. You can complain to the Information Commissioner’s Office.

Before more features launch

We will update this notice before introducing checkout, advertising, optional analytics or other new uses of personal information. Please do not include unnecessary health information or payment credentials in messages.

Saved products and browsing preferences

If you save products or add them to the bag, your selections are stored in local storage on your device. No payment or order is submitted. You can clear these selections through your browser site-data settings. Live chat and online order tracking are not enabled. Fonts may be loaded from Google Fonts, which receives the network information needed to deliver them.

Automated support messages

When you use automated support, your message is processed through Cloudflare to provide a reply. Do not include payment information or sensitive health details. The assistant cannot access your orders or account. Our application does not retain chat transcripts; infrastructure providers may process technical logs for operation and security. You can contact [email protected] instead.

Your account

Clerk provides account registration, authentication and email verification. Your email address, securely handled authentication credentials and technical session information are processed to operate and protect your account. Essential authentication cookies are used when you sign in. Contact [email protected] to ask about your account or data rights.